Best Auto Dealer Management Software

  1. Best Auto Dealer Management Software For The Used Car Dealer
  2. Best Auto Dealer Management Software Jobs

This is a list of Dealership Management Systems and DMS Vendors. It does not include all the solutions that are available in today’s market. We have listed the vendors that we see most frequently in that approximate order. No assumptions of suitability or quality are intended or should be construed. We do not have any financial or business relationship to any of these vendors. Our advice is solely based on dealer feedback and real-life occurrence.

Call us with your questions or requests for additional information, including the best contact information for any of these vendors.

Car Dealer Software & Websites. Smarter Solutions for Dealers.For decades, AutoManager has been a leading provider of dealership management software.We give independent and used car dealers the tools to sell more cars and to be more dominant in the marketplace.

CDK Global formerly, Automatic Data Processing Dealer Services (ADP)

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ADP currently serves auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers throughout North America and internationally. Together with Reynolds and Reynolds (R&R) both vendors capture approximately 80 percent of the DMS market in the US. As one of only three public companies in the DMS industry (the others are Dealertrack and Quorum), ADP Dealer Services offers a complete DMS business suite with

Best

Reynolds & Reynolds (R&R)

The acquisition of R&R by Universal Computer Systems (UCS) in 2006 made the new R&R corporation the largest American DMS vendor at that time. Together with ADP they presently capture around 80 percent of the DMS market in the US. R&R’s service offerings include its newest DMS ERA-IGNITE, and the predecessors ERA and POWER (originally from UCS). All systems are available as on-premise (XT – server-in-dealership system) and ASP solution (XTD – R&R hosts dealer data).

Dealertrack Technologies

Dealertrack is one of the public companies in the DMS market. With the acquisition of Arkona in 2007, Dealertrack entered the market for fully integrated dealer management systems. Since then, Dealertrack made several strategic acquisitions to strengthen its position as a full-service provider for automobile dealerships.

Auto/Mate

Auto/Mate is a nationwide vendor that prides itself on superior customer service, a user-friendly system and a full-featured software package. The current system is called Automotive Management Productivity Suite (AMPS) and is available as onsite and ASP version.

Autosoft (ASI)

With nearly 30 years of serving automobile dealers in the U.S., Autosoft has built a significant customer base of small and mid-sized car dealerships. In the last few years, Autosoft has replaced its leadership team and re-organized management in preparation of its planned growth. As part of this repositioning initiative, Autosoft has increased investment in product development, learning resources, and marketing activities. Some changes included the launching of the new Sales and F&I solution, obtaining new OEM certifications like Toyota, Honda, and Nissan, integrating with many more 3rd party vendors, and replacing independent distributors with a national sales team. Autosoft Sales & F&I solution, and their complete DMS solution provide features for the accounting and business office, sales and F&I, executive management & dealer principals, and fixed operations (parts, service, and body shop). The company does not provide independent bolt-ons or stand-alone solutions that are compatible with DMS systems from other vendors.

Dominion VUE DMS

In 2018 Dominion Dealer Solutions announced the launch of its cloud-based Dealer Management System (DMS), Dominion VUE™ — the first DMS in the automotive space that is hosted and written in the Microsoft Azure Cloud. This latest achievement from Dominion features an intuitive interface and bank-level encryption that enables dealership personnel to access all dealer data in real-time, at any location, without an expensive VPN or remote server. Dominion VUE comes out of the box with a full set of Fixed Ops, Communications, Sales, F&I, Accounting, Payroll and Reporting suites. With these functionalities built into the fundamental product set, Dominion VUE eliminates friction points by eliminating “bolt-on” features. In addition to our DMS offerings, Dominion Dealer Solutions offers a complete set of products including Inventory solutions, Dealer Specialties, Cross-Sell Reports, DealActivator Equity Mining, Marketing Services, Prime Reputation & Social Media Management and the recently introduced Dominion Vision™ CRM.

DealerBuilt

DealerBuilt’s integrated LightYear DMS is a comprehensive suite of products includes variable ops (sales desking & F&I), complete fixed ops platform from scheduling through fulfillment, inventory management, accounting, CRM, payroll, DCS). In addition, DealerBuilt’s enterprise platform provides Dealerships groups with options regarding how best to operate their enterprise under a single environment.

DealerBuilt has seen steady growth as automobile Dealers seek additional choices to manage their operations. LightYear’s Window’s based platform coupled with a non-proprietary SQL database and ‘can-do’ attitude provides Dealers a technical partner seeking to leverage every dollar spent on technology.

In early 2017, DealerBuilt intensified their partnership with VisionMenu for the F&I Menu and added vSignature to provide digital contracting features and additional “DocuPad” like presentation capabilities. Along with that, they have also partnered with Maximtrak (owned by RouteOne) for an automated interview and risk-based menu presentation.

DealerBuilt has also partnered with Momentum CRM for a more comprehensive CRM featuring mobile application, auto marketing campaign management, service BDC integration capabilities to better compete with Elead1, VinSolutions and DealerSocket.

Quorum Information Technologies

Quorum is a publically traded (Canadian TSX Venture Exchange) North American DMS vendor headquartered in Calgary, Alberta, with additional office locations in St. John’s, Newfoundland and Labrador; London, Ontario; and Washington Township (Detroit Suburb), MI. Quorum, a Microsoft partner and a certified GM DTAP provider, provides its software for franchised, independent and some non-automotive dealerships.

Quorum’s flagship DMS, XSelleratorTM, is a Windows-based comprehensive dealership and customer management solution that automates, integrates and streamlines every department in a dealership. XSellerator also features software, “Communicator”, for improved internal and customer communication through text, email and instant message plus the “Make More Money” (“M3”) initiative that drives incremental revenue through process improvements (“toolkits”) in service and parts. Modern mobile-enabled solutions for dealership employees in sales and service departments offer improved flexibility and enhanced productivity.

In 2017, the company acquired Autovance Technologies Inc. (Lethbridge, AB) which offers Autovance Desk, an advanced desking tool compatible with other DMS systems.

PBS Systems, Inc (PBS)

PBS is a privately owned DMS vendor from Canada that mostly targets smaller to medium-sized dealerships in the US and Canada. The company’s newest Aristo DMS solution is on a single software and database platform. Unlike other DMS vendors PBS already imbeds an array of applications into the system including a Customer Relationship Management system (CRM). PBS does not offer stand-alone software that is compatible with other DMS solutions.

DPC Systems (DPC)

DPC is one of the oldest DMS providers in the US. Its fully integrated software applications provide small and medium sized dealerships with features for Accounting, Finance and Insurance, Parts Inventory, Service Billing, Vehicle Inventory, Business Integration and Systems Engineering. DPC does not offer stand-alone applications that are compatible with other DMS solutions in the market.

Dubuque Data Services (DDS)

The company’s current DMS solution Advantage is a Windows-based system. It covers functionality for Accounting, Parts, Service, Showroom Control and F&I. The company does not provide stand-alone solutions that interface with other Dealership Management Systems.

MPK Automotive Systems (MPK)

MPK is the first DMS vendor in North America that runs its software suite on a Microsoft Dynamics platform. MPK provides mainly smaller and medium-sized dealers with applications to efficiently operate Accounting, Fixed Operations (Parts and Service), Sales, Finance and Customer Relationship Management. Unlike Dominion’s DMX that uses Microsoft Dynamic’s big business solution AX, MPK picked the small and mid-sized business system NAV as the DMS’ backbone. MPK does not provide independent applications that can be interfaced with a different DMS.

Adam Systems (ADAM)

ADAM developed a Microsoft Windows-based DMS that is marketed to smaller franchised and independent auto and powersports retailers in North America and Puerto Rico. The system supports features for Business Office including Reporting and Payroll, Fixed Operations, and Front End.

Automatic Data Processing Dealer Services (ADP)

See above.

Karmak

Karmak specializes on DMS solutions for the heavy-duty industry. The company currently serves full-service truck dealerships, trailer dealerships, service shops, aftermarket distributors, lease/rental businesses, and others. Karmak’s latest DMS system is called Fusion and programmed on a Microsoft Windows architecture model. Karmak does not provide stand-alone services that are compatible with other Dealer Management Systems.

Procede Software

Procede is another HD Truck DMS service provider. The company is a Microsoft Partner and its latest Excede DMS solution is based on a Microsoft Windows platform. Procede uses SQL server technology with relational database. Excede can either be operated as an on-premise or cloud-based solution. Procede does not provide stand-alone services that are compatible with other Dealer Management Systems.

Procede Software announced Excede DMS version 9.22 in May 2017.

DSI Solutions (DSI)

DSI is another DMS vendor providing industry-specific solutions and features to the Heavy Duty Truck and Trailer market. The company offers a DMS that can be run on a Windows, Linux and AIX operating system. DSI does not provide stand-alone services that are compatible with other Dealer Management Systems.

In 2017, the top 10 Automotive software vendors accounted for nearly 69% of the global Automotive applications market which grew 6.1% to approach nearly $10.4 billion in license, maintenance and subscription revenues. Cox Automotive was the market leader with 21% market share followed by CDK Global, SAP, Reynolds and Reynolds and Dassault Systemes.

Through our forecast period, the Automotive applications market is expected to reach $11.4 billion by 2022, compared with $10.4 billion in 2017 at a compound annual growth rate of 1.4%.

Exhibit 2: Worldwide Automotive Software Market 2017-2022 Forecast, $M
Year201720222017-2022 CAGR, %
Total10437111911.4%

Source: Apps Run The World, January 2019

Top 10 Automotive Software vendors

Automotive (Automotive production, equipment, repair, services) – PLM, CAD, CAM, Dealer Management System, Parts Management, Financials, HR, Procurement.

Auto

Analytics could be the baseline for next-generation automobile apps not just for PLM to manufacture personalized cars, but also self-driving models that redefine transportation. Still supporting operations of global OEMs with unified systems will be top priority for apps vendors.

Here are the rankings of the top 10 Automotive software vendors in 2017 and their market shares.

RankVendor2016 Automotive Apps Revenues, $M2017 Automotive Apps Revenues, $MYoY Growth2017 Automotive Market Share, %Recent Developments
1Cox AutomotiveSubscribeSubscribe4.9%SubscribeCox Automotive created Mobility Solutions Group after acquiring Clutch Technologies, which enables OEMs and dealers to sell cars via subscription services.
2CDK GlobalSubscribeSubscribe3.3%SubscribeCDK Global appointed Brian Krzanich, former CEO of Intel, as its new president and CEO, a move that could usher in considerable changes at CDK.
3SAPSubscribeSubscribe6.4%SubscribeSAP was on track to sign more than 10,000 customers including many listed below for its next-generation ERP S/4HANA by end of 2018 with 40% of the latest additions being considered net new wins for the vendor.
4Reynolds and Reynolds CompanySubscribeSubscribe1.3%SubscribeReynolds and Reynolds expanded wins among key car dealers including Penske Automotive Group and Hendrick Automotive Group.
5Dassault SystemesSubscribeSubscribe5.6%SubscribeDassault Systèmes acquired majority stake in Centric Software for its PLM apps for CP and apparel verticals. Dassault also picked up IQMS for its manufacturing ERP apps.
6AutodeskSubscribeSubscribe1.3%SubscribeAutodesk acquired PlanGrid for its construction productivity apps.
7Solera HoldingsSubscribeSubscribe8.5%SubscribeSolera and insurer MAPFRE acquired CESVI (Center for Experimentation and Road Safety) Brasil to expand into auto services market in Brazil.
8OracleSubscribeSubscribe3.4%SubscribeOracle has signed more than 22,000 Cloud ERP customers including many listed below. The number of Oracle Cloud ERP customers totals nearly 6,000 for Oracle ERP Cloud and 16,000 for NetSuite. Each quarter Oracle is migrating at least 200 customers of its on-premise ERP systems like E-Business Suite to the Cloud.
9Siemens PLM SoftwareSubscribeSubscribe6.3%SubscribeSiemens acquired COMSA Computer und Software GmbH, a Munich-based firm that develops electrical systems design and wire harness engineering apps.
10Ansys Inc.SubscribeSubscribe10.4%SubscribeANSYS is partnering with SAP to drive the Intelligent Enterprise by linking engineering and operations. The first joint solution will SAP Predictive Engineering Insights enabled by ANSYS running on SAP Cloud Platform.
SubtotalSubscribeSubscribe4.5%Subscribe
OtherSubscribeSubscribe9.7%Subscribe
TotalSubscribeSubscribe6.1%Subscribe

Source: Apps Run The World, January, 2019

Custom data cuts related to the Automotive Applications market are available:

  • Top 100 Automotive Applications Vendors and Market Forecast 2017-2022
  • 2017 Automotive Applications Market By Functional Market (16 Markets)
  • 2017 Automotive Applications Market By Country (USA + 45 countries)
  • 2017 Automotive Applications Market By Region (Americas, EMEA, APAC)
  • 2017 Automotive Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
  • 2017 Automotive Applications Market By Customer Size (revenue, employee count, asset)
  • 2017 Automotive Applications Market By Channel (Direct vs Direct)
  • 2017 Automotive Applications Market By Product

Exhibit 4 shows our projections for the enterprise applications market by vertical segment, based on the buying preferences and the customer propensity to invest in new software within those industries as they continue to upgrade and replace many legacy industry-specific applications that have been identified and tracked in our Buyer Insight Database.

Automotive Software Purchases Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database

On the buyer side, customers are investing in Automotive applications based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.

Since 2010, our global team of researchers have been studying the patterns of the latest Automotive software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these customer Automotive wins and losses from public and proprietary sources.

The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.

CustomerIndustryEmpl.RevenueCountryVendorNew ProductMarket
Addison Group’Automotive870$310.0MUnited StatesXactlyXactly Incent EnterpriseSPM
Alberta Investment Management Corporation (AIMCO)Automotive425$35.0MCanadaMicrosoftMicrosoft Project OnlinePPM
BestopAutomotive650$120.0MUnited StatesAutodeskAutodesk Fusion LifecyclePLM & Engineering
BlutecAutomotive5185$500.0MItalyDassault Systemes3DEXPERIENCE PlatformPPM
BMW GroupAutomotive129932$113.22BGermanyArasAras PLM PlatformPLM & Engineering
BMW GroupAutomotive129932$113.22BGermanyPTCPTC WindchillPLM & Engineering
Caliber CollisionAutomotive2800$1.20BUnited StatesWorkdayWorkday Financial ManagementERP
Driven BrandsAutomotive270$2.10BUnited StatesMedalliaMedallia Experience CloudCRM
General MotorsAutomotive216000$152.36BUnited StatesSkillsoftSkillport Learning Management System (LMS)HCM
Grupo QAutomotive2400$500.0MEl SalvadorSAPSAP SuccessFactors Employee CentralHCM
Grupo QAutomotive2400$500.0MEl SalvadorSAPSAP Cloud for CustomerCRM
Indus Motor CompanyAutomotive3200$1.05BPakistanSAPSAP S/4 HANAERP
Mercedes-AMGAutomotive1400$7.70BGermanySAPSAP SuccessFactors Employee CentralHCM
MichelinAutomotive105600$25.06BFranceSalesforceSalesforce Sales CloudCRM
National Bank of CanadaAutomotive23029$4.86BCanadaBMC SoftwareBMC Remedy ITSM SuiteITSM
Nissan MotorAutomotive138910$106.00BJapanKinaxisKinaxis RapidResponseSCM
PSA GroupAutomotive184107$75.39BFranceCDK GlobalAutoline Drive DMSCRM
RAC InsuranceAutomotive4000$649.0MAustraliaIBMIBM Planning AnalyticsEPM
Randon ImplementosAutomotive7000$1.90BBrazilSiemens PLM SoftwareSiemens TeamcenterPLM & Engineering
Rush EnterprisesAutomotive6700$4.86BUnited StatesADPADP Vantage HCMHCM
SERE MotorsAutomotive100$58.0MUnited KingdomCDK GlobalAutoline Drive DMSCRM
Standard Motor ProductsAutomotive4200$1.12BUnited StatesKyribaKyribaTRM
The AAAutomotive7454$1.25BUnited KingdomSAPSAP AribaProcurement
Toyota Motor CorporationAutomotive369124$264.70BJapanSAPSAP S/4 HANAERP
Toyota Motor CorporationAutomotive369124$264.70BJapanKinaxisKinaxis RapidResponseSCM
BMW GroupAutomotive129932$113.22BGermanyPTCThingWorx NavigateInternet of Things
CITIC DicastalAutomotive6400$3.84BChinaSAPSAP LeonardoInternet of Things
AAMCOAutomotive650$250.0MUnited StatesSalesforceSalesforce CRMCRM
AAMCOAutomotive650$250.0MUnited StatesSalesforceService CloudCRM
Advance Auto PartsAutomotive74000$9.69BUnited StatesTeradataTeradata Data Warehouse ApplianceAnalytics and BI
Al-Futtaim AutoAutomotive44000$81.68BUnited Arab EmiratesSAPSAP AribaProcurement
AutoTrader South AfricaAutomotive300$100.0MSouth AfricaSageSage Business CloudERP
BestopAutomotive650$120.0MUnited StatesOpenTextOpenText B2B Managed ServiceseCommerce
BMW Group UK LimitedAutomotive8000$1.70BUnited KingdomInteractive IntelligencePureCloudCRM
CarglassAutomotive24200$3.50BBelgiumSitecoreSitecore Experience PlatformeCommerce
CarlexAutomotive700$200.0MUnited StatesUltimate SoftwareUltiProHCM
CarMaxAutomotive22000$14.26BUnited StatesInteractive IntelligencePureCloudCRM
CarTrawlerAutomotive500$605.0MIrelandGenesysGenesys Customer Experience PlatformCRM
CITIC DicastalAutomotive6400$3.84BChinaSAPSAP ERP ECC 6.0ERP
Clarion USAAutomotive10037$1.92BJapanSDLSDL Web Experience Management solutionsContent Management
Clarion USAAutomotive10037$1.92BJapanSDLSDL Language Cloud Machine TranslationContent Management
Continental TireAutomotive212000$39.20BGermanyOracleOracle Service Cloud (ex RightNow)CRM
FCA USAutomotive81685$83.06BUnited StatesOracleOracle Service Cloud (ex RightNow)CRM
FerrariAutomotive3500$3.27BItalyInforInfor Supply Chain PlanningSCM
FerrariAutomotive3500$3.27BItalyInforInfor IONERP
FerrariAutomotive3500$3.27BItalyInforInfor CloudSuite Industrial (Syteline)ERP
FerrariAutomotive3500$3.27BItalyInforInfor LNERP
General MotorsAutomotive216000$152.36BUnited StatesMentor GraphicsHyperLynx SIPLM & Engineering
GestampAutomotive33000$6.20BSpainSiemens PLM SoftwareSiemens TeamcenterPLM & Engineering
Harley-DavidsonAutomotive6400$5.25BUnited StatesSalesforceService CloudCRM
HondaAutomotive208400$136.50BJapanInteractive IntelligencePureCloudCRM
Jaguar Land Rover CareersAutomotive28000$32.75BUnited KingdomIBMIBM Kenexa Skills AssessmentsHCM
Johnson ControlsAutomotive139000$36.32BUnited StatesMicrosoftMicrosoft Power BIAnalytics and BI
Mercedes-AMGAutomotive1400$7.70BGermanySAPSAP SuccessFactors Performance & GoalsHCM
Mercedes-AMGAutomotive1400$7.70BGermanySAPSAP SuccessFactors LearningHCM
Mercedes-AMGAutomotive1400$7.70BGermanySAPSAP SuccessFactors Recruiting ManagementHCM
Naser Al Sayer GroupAutomotive1000$500.0MKuwaitSAPSAP Treasury and Risk ManagementTRM
Navistar InternationalAutomotive17000$11.00BUnited StatesSAS InstituteSAS Analytics for IoTAnalytics and BI
Nexteer AutomotiveAutomotive12000$2.40BUnited StatesAmber RoadAmber Road’s China Trade ManagementSCM
Nissan MotorAutomotive138910$106.00BJapanAdobe SystemsAdobe Marketing Cloud (ex Omniture)CRM
Nissan MotorAutomotive138910$106.00BJapanSalesforceSalesforce CRMCRM
RAC InsuranceAutomotive4000$649.0MAustraliaIBMIBM Cognos Business IntelligenceAnalytics and BI
ST MicroelectronicsAutomotive49450$8.08BSwitzerlandSalesforceSalesforce CRMCRM
The AAAutomotive7454$1.25BUnited KingdomSAPSAP S/4 HANAERP
The AAAutomotive7454$1.25BUnited KingdomSAPSAP SuccessFactors Employee CentralHCM
The AAAutomotive7454$1.25BUnited KingdomSAPSAP ConcurERP
The AAAutomotive7454$1.25BUnited KingdomEgencia LLCEgenciaERP
Toyota Boshoku AmericaAutomotive11000$4.00BUnited StatesKronosKronos Workforce CentralHCM
Virginia Tire & AutoAutomotive450$100.0MUnited StatesUltimate SoftwareUltiProHCM
WAIglobalAutomotive650$100.0MUnited StatesHighJumpHighJump WMSSCM
YazakiAutomotive279800$15.70BJapanServiceNowServiceNow PPMPPM

Source: Apps Run The World, January, 2019

Further Readings

An expanded version of this report covers the top 500+ Automotive Software Vendors, offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares(SCORES) within their respective space. We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.

More Enterprise Applications Research Findings

Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2017 product revenues.

Their 2017 results are being broken down, sorted and ranked across 16 functional areas (from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market.

We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.

Best Auto Dealer Management Software For The Used Car Dealer

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

Best Auto Dealer Management Software Jobs

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.

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